Viking Laser partners with cloud-based software company ProForge Systems LLC. Their web/cloud based system streamlines the quoting, purchase order, job tracking, buy-off, shipping and invoicing processes. Quotes are available in hours rather than days, the buy-off process is tracked and a warning is issued if the process buy-off surpasses three parts.
As a free service a customer portal is available in which customers can track their jobs, buy-offs, view and print their signed shippers and invoices at anytime.
ProForge is also available for purchase. It can be used for a single process shop like Viking Laser or a shop that just does mill or press work. The software is also scalable and can be effective for a multi-process shop such as a full-scale machine shop or prototype shop.
To arrange a demo or have your customer portal setup please contact Ed Cantrell at firstname.lastname@example.org.